$78K Saved in HR Tech, Zero Disruption: The Spa That Kept Everything and Paid Less

$78K Saved in HR Tech, Zero Disruption: The Spa That Kept Everything and Paid Less

For many small and mid-sized businesses (SMBs), HR technology costs creep higher every year. If you monitor the HR market dynamics, you’ll discover that many businesses plan to increase spending on HR solutions, almost every year. The big question is, “what are the factors that influence this constant increase in cost, especially as many HR technology providers have now entered the industry?”

For SMBs, the majority of contracts negotiated three to five years ago quickly become outdated as vendors raise prices and introduce new “fees” for new features. This often leaves business owners feeling stuck. Sometimes, switching vendors sounds disruptive, so many businesses continue to pay inflated rates that strain budgets.

That was exactly the situation a mid-sized spa faced. With more than 100 employees relying on their HR tech system for payroll, benefits, and compliance, they feared that renegotiating or switching vendors would lead to downtime, operational disruption, and unhappy staff. Plus, the potential cost savings was not worth the effort. However, by leveraging The Mission HR Tech consultation expertise, they discovered another option: keep everything exactly the same, pay far less, and save tens of thousands of dollars without disruption.

The Challenge: Locked Into Rising Costs

The spa had been with their HR tech vendor for several years. Like many businesses, they signed what was a fair deal at the time, but as the contract aged, annual increases made costs balloon. The company’s leadership felt they were already overpaying but lacked insight into what other companies were paying for similar services in 2025.

The thing is, big PEOs and HR tech vendors like ADP and Paychex negotiate several new contracts each year, giving them real-time pricing data. This puts them in the position to offer varying pricing concessions to new businesses. In contrast, client companies renegotiate their contracts once in three to five years, often unaware of hidden concessions. Although oblivious of this imbalance, the spa’s executive felt the pressure of it – they wanted savings but feared risking their operations.

The Mission HR Tech Solution

The Mission approached the spa’s contract with one goal: uncover savings opportunities without disrupting operations. We began with a full analysis of their current agreement, benchmarking it against market rates and vendor concessions across our nationwide client network. The findings were soon clear: the spa was paying far above 2025 competitive benchmarks for its HR solutions.

Instead of pushing for a complete vendor switch, we focused on renegotiating the business’ existing contract with their vendor. By leveraging market intelligence, proven strategies, and insights from our vast network of vendors, we secured a new contract with the same vendor – same platform, same service, no operational changes. The difference was in the price, and it was a significant reduction in their annual HR spending.

The Results: $78,000 Saved, Zero Disruption

The renegotiated contract delivered a whopping $78,000 in savings over a two-year projection. Employees experienced no changes to payroll, benefits access, or compliance tools. Management avoided retraining staff or migrating data. And because our model ties success to results, the spa paid nothing upfront. Our compensation only came from a share of the actual savings achieved.

This is a win-win situation that gave the spa leadership peace of mind: they could focus on serving clients and growing their business, not on HR outsourcing headaches or consulting fees. At the same time, they gained confidence knowing their vendor contract was competitive with current market standards.

Why This Matters for Your Business

The spa’s experience highlights a common reality: most SMBs are overpaying for HR technology simply because their contracts are outdated. It’s not about making poor choices; it’s the lack of visibility into prevailing market benchmarks. Vendors count on this gap in knowledge when onboarding new clients, but businesses don’t have to settle.

With expert negotiation support, you can reduce your HR costs dramatically without changing vendors or disrupting operations. And because our model eliminates upfront consulting fees, the process is risk-free for you.

Ready to See If You’re Overpaying for HR Tech?

If you haven’t reviewed your HR technology contract in the last three years, chances are you’re leaving money on the table. The Mission HR Tech consulting specializes in helping businesses like yours uncover hidden savings, renegotiate smarter deals, and keep your operations running smoothly. In cases where switching vendors appears the best solution, we can also guide your team through a seamless transition that also saves you money. 

Contact us today to schedule a no-risk consultation. Let’s find out how much you could save – while keeping the systems your employees already know and trust.