ExtensisHR Review: Features, Pros & Cons, Pricing, and Ratings
- Elijah
- May 21
- 5 min read
ExtensisHR is a HR outsourcing partner headquartered in Woodbridge, New Jersey. Founded in 1997 by Richard Augustyn, the company offers HR outsourcing services, including payroll, compliance, benefits administration, and risk management. It holds certifications from ESAC, the IRS (CPEO), and is led by an experienced leadership team with over 25 years in the industry.
Pros
Personalized Service: Services are tailored to each client rather than following a standard package.
Strong Client Retention: ExtensisHR reports a 93% client renewal rate, which indicates consistent customer satisfaction and service stability.
Certifications: The company is certified by ESAC and the IRS, which affirms financial stability and compliance with industry standards.
Cons
Features
Here are some of ExtensisHR’s exclusive services:
1. HR and Payroll Services
ExtensisHR offers a comprehensive package that includes payroll processing, tax administration, employee onboarding, performance management, and HR compliance. ExtensisHR features a robust payroll service that automates wage calculations, tax filing, and year-end reporting. This automation eliminates manual errors, ensures compliance, and simplifies tax preparation, thus saving your business valuable administrative time. Clients can also access HR support for tasks such as developing job descriptions, creating employee handbooks, and handling employee relations.
With its cloud-based platform and advanced reporting tools, it ensures your financial operations run smoothly and employees are paid accurately and on time, whether you’re operating locally or in one of the 50+ countries they serve.
2. Benefits Administration
The company provides access to benefits plans that include medical, dental, vision, life, disability, commuter benefits, and optional perks, such as pet insurance and legal assistance. ExtensisHR manages benefits selection, enrollment, and compliance, including Affordable Care Act (ACA) reporting through tools like its ACA Navigator®. It also negotiates with insurance providers to offer competitive rates to small businesses.
In addition to these, ExtensisHR provides support beyond initial plan setup. A dedicated manager oversees the implementation process, and the company offers ongoing assistance to address issues as they arise. This approach is designed to help both employers and employees effectively use the available benefits. ExtensisHR’s certifications from ESAC, the IRS, and its status as a Certified Professional Employer Organization (CPEO) indicate that its benefits services meet recognized standards for compliance and reliability.
3. Risk and Compliance Management
ExtensisHR helps businesses remain compliant with employment laws and workplace regulations. This includes support for workers’ compensation claims, unemployment insurance, harassment and discrimination prevention training, and safety policy development. The company also assists with audits, policy updates, and documentation needed to meet federal and state requirements.
ExtensisHR offers support to businesses in key areas of risk management, including the development of customized safety plans, assistance with compliance administration, and oversight of processes such as unemployment claim reviews and workers’ compensation programs. Features like Pay-As-You-Go Workers’ Compensation and access to claim support specialists are intended to help reduce administrative burden and manage risk. An experienced professional handles these services to help your business maintain compliance and protect both your workforce and operations.
4. HR Technology Platform
ExtensisHR provides a cloud-based platform, Work Anywhere®, that allows its client companies to manage their HR functions remotely. The platform includes modules for payroll, time tracking, performance reviews, benefits management, recruitment, and training. The features are accessible via desktop or mobile devices, and the system includes tools for managing employee records, tracking labor costs, and automating hiring workflows.
ExtensisHR’s Work Anywhere platform also offers a suite of specialized cloud modules designed to support various HR functions. The HRCloud centralizes workflows and reporting to improve operational efficiency. The Performance Cloud facilitates goal alignment across teams and incorporates peer feedback mechanisms to support employee engagement.
The Time and Labor Cloud provides tools for tracking hours and managing compliance to help control labor costs. The Knowledge Cloud supports workforce training through structured learning content and scheduling features. The Recruiting Cloud automates job posting and candidate communication to streamline the hiring process. These modules are designed to provide a scalable HR system that adapts to evolving workplace needs.
Pricing
ExtensisHR doesn’t list exact pricing publicly on its website. Pricing on the range of services offered can vary depending on the size of the company, the scope of services required, and other business-specific needs.
However, you can contact us at The Mission to help you get a customized HR services quote from ExtensisHR and other PEO providers. We work with a vast number of PEO companies, and we leverage these partnerships to obtain the most cost-effective offers for small and mid-sized companies. Our consultations are designed to understand your business needs and provide a detailed, personalized pricing proposal to meet your specific requirements without you paying for unnecessarily costly features.
Ratings
ExtensisHR has limited third-party reviews. On G2, it holds a rating of 4.6 out of 5 based on 47 reviews. As of this review, the company does not have a presence on other major review platforms such as Capterra, Trustpilot, or TrustRadius. The Mission rates PEOs based on their performance, the quality of their support, their software user interface, ease of doing business with the PEO, and ease of setup/onboarding. See above for our overall review of ExtensisHR.
Customers’ Reviews
Client feedback on G2 suggests that clients appreciate ExtensisHR’s customer service and the breadth of its HR services. Common positives include responsive support and effective payroll management. However, some users have reported difficulties with the software interface and occasional issues with payroll accuracy. Because reviews are limited, most available feedback comes from ExtensisHR’s website and G2. You may need to seek direct references from current or former clients for a more complete perspective.
Is ExtensisHR Right for Your Business?
ExtensisHR may be a suitable option for small and medium-sized businesses looking for a full-service HR outsourcing partner within the U.S. Its services are designed to streamline HR operations, reduce compliance risks, and improve employee benefits offerings. However, businesses with international operations, complex HR needs, or a preference for transparent upfront pricing may want to consider other providers.
ExtensisHR Alternatives
There are several other PEOs worth considering that may align better with your business requirements if ExtensisHR doesn't sufficiently meet your needs. Here are some alternatives:
Paychex PEO: Offers scalable HR and payroll services with a strong emphasis on ease of use and customer service. Suitable for SMBs seeking a user-friendly platform.
TriNet: Provides industry-specific HR services, making it a good option for businesses with unique compliance requirements.
Insperity: Focuses on personalized HR consulting and offers better scalability for businesses that are growing beyond the SMB category.
Why Partner With The Mission
The Mission works with a network of rigorously vetted and certified PEO providers and helps businesses compare solutions based on their size, industry, and growth goals. If you're unsure whether ExtensisHR or another provider is the right choice, The Mission can help you gather tailored quotes and provide insight into more suitable options for your business. Reach out to us today to learn how we can streamline your HR outsourcing needs.
