PrestigePEO Review: Features, Pros & Cons, Pricing, and Ratings

PrestigePEO, headquartered in Melville, New York, was founded in 1998 by current CEO and partner, Andrew “Andy” Lubash. Built on a vision to support small and mid-sized businesses (SMBs) with more than just employee benefits, PrestigePEO was created to deliver complete, end-to-end HR solutions. Originally operating as insurance brokers, Andy and his partner soon recognized that their clients required more comprehensive HR support. In response, they expanded PrestigePEO’s services to include benefits administration, payroll, compliance, workers’ compensation, and more, establishing the company as a trusted HR partner for growing businesses.

Today, PrestigePEO ranks among the top PEOs in the U.S., placed #13 out of over 523 providers nationwide. It is part of the top 1% of PEOs accredited by the Employer Services Assurance Corporation (ESAC), certified in Workers’ Compensation Risk Management (CI), and recognized by the IRS as a Certified Professional Employer Organization (CPEO). These credentials reflect PrestigePEO’s financial strength, regulatory compliance, and data security standards. Licensed in all 50 states, PrestigePEO continues to provide tailored, integrated HR support that helps SMBs thrive.

Since its founding, PrestigePEO has also been an active member of the National Association of Professional Employer Organizations (NAPEO). Its leadership team serves on the NAPEO board and holds senior committee roles, advocating for the PEO industry, particularly in areas like healthcare reform and employment compliance. CEO Andy Lubash’s leadership was recently recognized with the 2024 NAPEO Doyle Award for his outstanding contributions to the field.

Pros

Collaborative Model: PrestigePEO understands the broker-client dynamic and maintains strong broker partnerships, enhancing broker relationships, which is rare in the PEO space.
Tailored Services: PrestigePEO offers turnkey HR solutions that are flexible and tailored to each client’s specific needs.
Recognized for Compliance and Reliability: PrestigePEO holds ESAC, CI, and IRS CPEO certifications, reflecting a strong commitment to financial responsibility, regulatory compliance, and dependable client support.
Responsive Customer Support: Customers consistently praise the support team for being readily available, helpful, and quick to resolve issues.

Cons

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Features

Here are some of PrestigePEO’s core services:

1. HR Consultation

PrestigePEO’s HR consulting services are designed to provide businesses with expert guidance on a range of HR challenges. Their team of certified professionals, including PHR and SHRM-certified consultants, offers strategic advice on everything from HR policy guidance to employee management. They help businesses develop clear, compliant policies and implement HR best practices that foster a positive workplace culture and improve efficiency.

PrestigePEO’s HR consulting services offer customized solutions, including legally compliant employee handbooks, hiring and recruitment guidance, and best practices for handling employee investigations. They also provide support for ACA compliance, employee relations, and confidential resources for employees facing work or personal challenges.

2. Payroll Services

PrestigePEO provides comprehensive payroll services to ensure the accuracy and compliance of payroll and tax filings. Through their co-employment partnership, they are fully responsible for keeping up with local, state, and federal regulations, as well as the constantly changing tax landscape.

Their services include W-2 wage and tax processing, Section 125 pre-tax and post-tax withholding, and Social Security number verification. They also manage wage and hour compliance, federal and state payroll tax filings, and timely remittance of payroll taxes, including FUTA, SUI, and workers’ compensation. Furthermore, they handle the administration of wage garnishments, child support, and tax levies, ensuring that all aspects of your payroll are compliant and accurate.

In addition to tax compliance, PrestigePEO offers payroll management through its intuitive and user-friendly platforms: PrestigePRO and PrestigeGO. PrestigePRO is a centralized employee management system that allows both employers and employees to access and review payroll data, saving time and reducing administrative workload. It features direct deposit, custom reporting, new hire reporting, and automated time and attendance tracking.

The system also includes custom time clock imports and payroll data reports, making payroll management more efficient. Meanwhile, PrestigeGO is a self-service mobile app that allows employees to conveniently update their address, banking information, and tax withholding preferences, as well as view their pay-period details and payroll data on the go. Together, these platforms streamline payroll processes and give employees greater autonomy, thereby reducing your data entry tasks.

3. Workers' Compensation Coverage

PrestigePEO prioritizes employee protection through its comprehensive PEO workers' compensation coverage, which adheres to state guidelines for work-related injuries and accidents. They partner with a top-rated insurance company to offer pay-as-you-go workers’ compensation insurance, helping you manage costs effectively. They also provide Foreign Voluntary Workers’ Compensation coverage at no extra cost for employees traveling outside the U.S.

Beyond insurance, PrestigePEO offers centralized support for injury reporting, medical care, and case management, ensuring all compliance requirements are met. Their HR specialists work with businesses to identify hazards and implement tailored safety solutions, using a data-driven approach to enhance workplace safety. It also provides OSHA compliance assistance, risk control strategies, and educational resources, including employee handbooks and online safety videos.

4. Employee Benefits

PrestigePEO’s employee benefits services go beyond cost reduction by helping small and medium-sized businesses (SMBs) manage the entire administrative process of employee benefits. Their dedicated team ensures employees are properly covered and informed about their benefits and perks, allowing your HR department to focus on business growth.

With the PrestigePRO online platform and the PrestigeGO mobile app, employees can easily access their benefits, connect with providers, and manage enrollments at their convenience. PrestigePEO also tracks key dates and ensures compliance with regulations such as the Affordable Care Act (ACA), simplifying administrative tasks.

Additionally, PrestigePEO offers onsite benefits reviews and support during open enrollment periods, along with a 24/7 hotline for immediate assistance. They manage COBRA, HIPAA, and ACA compliance, helping your business maintain compliance while providing a competitive benefits package that attracts and retains top talent.

5. HR Technology

PrestigePEO integrates advanced HR technology with strong cybersecurity measures to safeguard your company’s and employees’ data. Their PrestigePRO platform offers a secure, web-based portal for managing payroll, benefits, and employee records while ensuring the confidentiality of Personally Identifiable Information (PII) through data encryption, backup protocols, and mandatory two-factor authentication.

Operating within a SOC II, Type II environment, PrestigePEO conducts annual third-party security evaluations, including penetration testing and ransomware simulations. They also promote a security-oriented culture with monthly cyber-awareness training for employees.

To enhance your experience, PrestigePEO partners with industry leaders to offer a range of best-in-class HR software solutions. These tools streamline every stage of the employee lifecycle, from recruitment to retirement, improving accuracy and reducing paperwork so you can focus on growing your business.

6. Retirement Plan Services

PrestigePEO’s retirement plan services offer a strategic and cost-effective way for businesses to provide high-quality 401(k) benefits. The service includes comprehensive plan administration, covering everything from ERISA legal counsel and annual audits to required filings and fund remittance at no additional cost. Employers can choose from traditional pre-tax and Roth deferral options, safe harbor contributions, discretionary matching, and profit-sharing, all tailored to their company’s goals and workforce needs.

PrestigePEO’s investment and plan advisors, The Baldwin Group, provide expert guidance to businesses on maximizing retirement contributions. As a co-fiduciary, PrestigePEO assumes shared responsibility for maintaining compliance and plan performance, giving business owners confidence and peace of mind.

Pricing

PrestigePEO does not display its pricing information on its website. Instead, it offers customized pricing plans based on the specific needs and size of each business. This means that the cost will vary depending on factors such as the number of employees, the services required, and the complexity of the operations.

If you’re looking for a tailored pricing plan, please contact us at The Mission for a customized HR services quote from PrestigePEO and other PEO providers. Our PEO brokerage and HR consultations are designed to understand your business needs and provide a detailed, personalized pricing proposal to meet your specific requirements.

Ratings

PrestigePEO has limited public feedback available, with reviews found mainly on:

Trustburn: 4.1 out of 5 stars rating based on 7 reviews.
G2: 5 out of 5 stars rating based on 1 review.

No reviews were found on Capterra, TrustRadius, or Trustpilot.

Customers’ Review

Client feedback on PrestigePEO is generally positive, with users appreciating the company's professional and efficient approach. Reviews highlight the user-friendly nature of their website and the helpfulness of their support team. The efficiency of PrestigePEO's payroll services, which cover everything from data management to tax compliance, is frequently mentioned as a significant advantage.

However, some clients have noted areas for improvement. There are mentions of occasional responsiveness issues, which, although not frequent, can be frustrating. Despite these concerns, the overall sentiment remains favorable, with many clients acknowledging PrestigePEO's commitment to providing comprehensive and efficient HR solutions.

Is PrestigePEO Right for Your Business?

Deciding if PrestigePEO is right for your business starts with evaluating your current goals and administrative challenges. If you’re a small to mid-sized company seeking a comprehensive, outsourced solution for HR, payroll, compliance, and employee benefits, PrestigePEO’s hands-on support and co-employment model could be a great fit. It allows business owners to offload time-consuming HR tasks while gaining access to expert guidance.

That said, it’s important to consider your company’s size, structure, and long-term plans. While PrestigePEO offers scalable solutions, businesses expecting rapid or international growth may eventually need a different setup.

Ultimately, PrestigePEO is best suited for business owners who want to focus on growth while ensuring their HR functions are managed by certified professionals. Assessing your pain points and strategic goals will help you decide if their services align with your needs.

PrestigePEO Alternatives

When evaluating PEOs, it's beneficial to compare multiple providers to find the best fit for your business. Here are some alternatives to consider:

TriNet: TriNet is known for its industry-specific solutions, offering specialized HR services tailored to sectors like tech, finance, nonprofit, and more, which can be a major advantage for businesses needing niche support.
Paychex PEO: Paychex PEO’s major strength lies in its scalable solutions and advanced technology. Its flexibility and wide range of service tiers make it appealing to both very small businesses and growing companies.
Insperity: Insperity is well-regarded for its strategic HR consulting services, making it an ideal partner for businesses focused on long-term workforce planning and growth. It excels in employee development and performance management, offering comprehensive support to enhance organizational effectiveness.

Why Partner With The Mission

At The Mission, we understand the importance of choosing the right HR outsourcing solution. We're here to guide you in finding the perfect PEO for your business. We work with a network of trusted providers and can help you secure competitive rates that suit your business’s HR needs. Reach out to us today to learn how we can support your HR outsourcing needs.

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